Although not yet listed, Lenmed took the decision four years ago to raise our shareholder and corporate governance reporting to best practice levels. Clive Lotter and his team have guided us through a reporting journey that is helping shape our growing healthcare group as well as keeping our key stakeholders well informed. Experts in their field, we have fostered a thoroughly beneficial working relationship with them. His attention to detail and going the extra mile to understand the complexities and matters affecting the healthcare industry and our group in particular has meant that the add-value we have obtained from Clive has been much more than we anticipated when we started working with him. Importantly, he is deadline driven and prepared to work the extra hours to complete the assignment on time and at the quality demanded of him.My writing team - The Corporate Reporters - took to this challenge with energy, speed and logic, setting up a process that enabled writing and design to proceed in parallel, while meeting the exceptional standards that MultiChoice requires from its service providers. The Corporate Reporters wrote exactly the narrative we needed while resolving issues with our previous social impact report. Their content slotted perfectly into the design and our MultiChoice Social Report was produced within an exceptionally tight deadline. I look forward to my next project with Clive and Nalene - I’m confident in their ability to deliver exceptional work when the going gets tough.